Mercure Kuala Lumpur Glenmarie

Customer review rating (ALL Rating) 4.3/5 1,200 reviews

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Mercure Kuala Lumpur Glenmarie - Image 1
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Mercure Kuala Lumpur Glenmarie - Image 3
Mercure Kuala Lumpur Glenmarie - Image 4
Jalan Kontraktor U1 14, Seksyen U1, 40150 SHAH ALAM, Malaysia

Description

Hotel extras

  • Mercure Kuala Lumpur Glenmarie features 219 cosy rooms and 10 executive suites.

  • All 5 meeting rooms and the foyer feature natural daylight.

  • Urban@13 feature pool deck view is a great place to unwind with colleagues and friends

  • Boasting a 24-hour front desk

  • For alternative dining options, room service is available on site

Our accommodation(s)

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Hotel location

Mercure Kuala Lumpur Glenmarie

Jalan Kontraktor U1 14, Seksyen U1
40150 SHAH ALAM
Malaysia

GPS:3.089721, 101.559092

Telephone
Fax +60 3-5030 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Warna (All Day Dining)

The All Day Dining restaurant serves a full American buffet breakfast as well as a la carte menu featuring Chef specialties local delicacies, Western dishes, snacks and desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,200 reviews

Raya stay

Customer review rating 4.0/5

Elena T. Families - Confirmed reviews ALL

1st time staying here and we love the friendly staff and clean rooms. Only set back was the tv channels which was disappointing we can only see 2 stations

Feels like home

Customer review rating 4.5/5

Lucky E. T. Couples - Confirmed reviews ALL

I was spending 4 nights from 16 - 20 March 2024 at the hotel as my purpose foe medical at nearby hospital. I am traveling with my wife to conduct a medical visit. The staff and manager were so friendly. The check in process were fast although the hotel was extremely busy at that time. The room division manager ie Ms. Linda is also very friendly and helpful during our stay. Mostly, we had dinner or lunch at the hotel, the restaurant staff were also friendly, we had a very fun chat with Mr. Vimar during our visit to the restaurant or rooftop bar.

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Excellent service, the food is delightful compare with other mercure hotels.

Dear Cheng Keok L., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please let me if you would like to discuss your stay experience in further details. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fariz Victor General Manager

Good

Customer review rating 3.5/5

Jerry Business - Confirmed reviews ALL

Fast check in

Dear Jerry T., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fariz Victor General Manager

Good location

Customer review rating 4.0/5

S. T. Business - Confirmed reviews ALL

Overall stay experience is great. But I cant accept about the deposit issues. I did not bring sufficient cash and left my card at house, I request that later my friend arrive will pay the deposit, and let me check in first. But the reception staff wasn’t allow, just let me wait at lobby until my friend arrive. This is the only thing that I’m not satisfied with and I will not consider to stay here again because the deposit RM100 is very small matter and I’m not dunwan to pay, yet the reception staff unable to tolerances.

Dear T. S., Thank you for taking the time to tell us about your experience at the Mercure Kuala Lumpur Glenmarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fariz Victor General Manager

Other web-users rate our hotel

  • 655 reviews 7.9/10 Location
  • 1,526 reviews 8/10 Room
  • 1,121 reviews 7.9/10 Service
  • 30 reviews 7/10 WiFi
  • 886 reviews 8.6/10 Cleanliness
  • 622 reviews 7.7/10 Comfort
  • 562 reviews 6.8/10 Breakfast
  • 554 reviews 9.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.